Question 1

How long will it take to receive my order?

Accepted Answer

Typically, it takes 3-5 business days to receive your order, but for some UK based items, we can get your item to you as quickly as the next day!All customized items such as Magic Mirrors & Digital Signage are made to order and manufactured overseas so can take around 14 business days to arrive, but we'll keep you updated along the way! We'll always do our best to deliver your item promptly for you.

Question 2

Do you ship internationally?

Accepted Answer

Yes, we do ship internationally. We aim to make all our shipping free, but due to differing import duty and fees depending on countries, the shipping fee may vary depending on your location.Please contact us prior to ordering if you are located outside of the UK, and we can provide you with an accurate quote!

Question 3

What is your return policy?

Accepted Answer

Please check our return/refund/exchange policy here.

Question 4

Can I exchange an item?

Accepted Answer

Of course! However, if the item is made to order, this isn't always possible, please see our detailed policy here.

Question 5

How does the Dhanditech 360 Photo Booth system work?

Accepted Answer

Our system uses cutting-edge motor rotation system to capture a dynamic, slow-motion video from every angle around you, using any camera device you prefer. Simply press the activation button, and then it's like stepping into a movie! Once the fun is recorded, depending on what software you use, the immersive, slow motion video will be ready to either share immediately, or edit and add fun effects to after!

Question 6

Is it possible to change the camera height?

Accepted Answer

Absolutely! Every Dhanditech 360 booth features a specially designed adjustable arm. This allows you to easily customize the camera's height, giving you the flexibility to capture the perfect shot from various angles, whether you want a low-angle perspective or a higher viewpoint. We also supply various arm brackets to support different camera devices ranging from iPhone, to GoPros.

Question 7

Which software do you recommend?

Accepted Answer

Whilst we don't have any affiliation with any booth software or apps, there are plenty of resources out there on YouTube and Google to help inform you find the perfect free, or paid booth software. Get in touch with your requirements, and we'd be happy to make a suggestion.

Question 8

What is the capacity of the platform in terms of people?

Accepted Answer

Our Dhanditech 360 platform comes in different sizes to suit your needs, ranging from 68cm to 100cm. Our most compact option (68cm) is perfect for up to 2 people to share a fun moment. Our popular medium platform (80cm) comfortably accommodates up to 4 people, ideal for groups of friends or family. And for the ultimate party experience, our largest platform (100cm) can hold up to 6 people! Just let us know your preference and we can work with you to find the perfect booth for you!

Question 9

Is there a minimum space requirement for the system?

Accepted Answer

To ensure everyone can enjoy the full 360 experience with our Dhanditech booth, we recommend a minimum area of 10 ft x 10 ft. However, for the best results and to allow plenty of room for movement, props, and any queues, an area of at least 15 ft x 15 ft is ideal.

Question 10

What are the power requirements?

Accepted Answer

Our Dhanditech 360 platforms are designed for standard UK power outlets, requiring a 240v connection. The motor that powers the rotation is energy-efficient, typically drawing only a few amps at its peak operation.

Question 11

How many staff members are required to operate the booth?

Accepted Answer

For smaller gatherings, one friendly staff member is usually enough to ensure the smooth running of your Dhanditech 360 booth. For larger, busier events, we recommend having two staff members on hand to keep things efficient and help everyone have a fantastic time.

Question 12

How much time does it take to set up the 360 booth?

Accepted Answer

Getting your Dhanditech 360 booth ready to go is usually quick and easy, taking around 30 minutes. To make sure everything is picture-perfect – including setting up the perfect lighting, adding any branding touches, and ensuring a stable internet connection – we recommend providing access to the setup area about an hour before your event is scheduled to start.

Question 13

What can I charge for a 360 booth rental?

Accepted Answer

The potential earnings from renting out a 360 booth can vary depending on your specific location and the demands of the event, and of course the season. However, in the UK, many events can command rental fees in the range of £300 to £500 per booking. To really elevate the experience for your customers, consider adding extras like stanchions to manage queues, dedicated lighting such as our Dhanditech LED ring light for perfect brightness, a 360 booth enclosure, a reliable internet connection for instant sharing, and a fun selection of props and confetti!

Question 14

Do you offer any warranty and customer support?

Accepted Answer

At Dhanditech, we're committed to providing excellent support. Our booths come with a 2 year manufacturer warranty which covers any defects that haven't occurred due to excessive wear or improper use. We offer comprehensive customer assistance during our standard business hours, Monday to Friday, from 9 am to 5 pm. You can always reach out to us via email at support@dhanditech.com, and we promise to get back to you within 24 hours.

Question 15

How much time will it take for the 360 booth to be delivered?

Accepted Answer

Your brand new Dhanditech 360 booth will be shipped directly from our UK warehouse, based in Suffolk. Once your order is processed, which typically takes 3-5 business days, but can arrive sooner. Please get in touch for more precise delivery estimates based on your location within the UK.

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